AI voice agent for hotels & hospitality
Guests call about rooms, rates and availability at all hours — often from abroad. An AI receptionist answers in their language, shares rates and takes the booking details.
Why hotels, resorts and homestays lose customers on the phone
- Reservation calls missed at night and during check-in rush
- Guests calling in different languages
- OTA commissions on bookings you could take direct
Calls it answers
- Room types, rates, availability and inclusions
- Directions, check-in times, pet and parking policies
- Banquet and event enquiries
Calls it makes
- Pre-arrival confirmation calls
- Post-stay feedback and review requests
- Offers to past guests for festivals and long weekends
What a call sounds like
What your team gets
More direct bookings and every enquiry captured.
Every call is recorded and transcribed, and every lead is tagged hot, warm or cold with a one-line reason — visible live in Mission control and sent to WhatsApp, Slack or email.
Where your leads go
The moment a call ends, hot leads land where your team already works — with the summary, score and recording.
Send every lead to your CRM or sheet through RANA's webhook, or connect in minutes with Zapier or Make.
Frequently asked questions
Can it speak to foreign guests?+
Yes — English, Spanish, French and Japanese as well as 11 Indian languages.
How quickly can we go live?+
Usually within a few days: we set up your AI employee with your script, prices, FAQs and languages, you test it by talking to it in your browser, and then we connect your number. Start with a free demo on your own script.
What does it cost?+
Plans from ₹13,999/month (1,000 minutes), billed in 30-second pulses. Starter is ₹13,999/month for 1,000 minutes and Growth ₹41,999/month for 3,500 minutes. Prices exclude GST. See the pricing page for every plan.
Will callers know they are talking to an AI?+
The agent introduces itself by the name you choose and speaks naturally, with natural pauses and interruptions. We recommend being open that it is an AI assistant — callers care far more that they got a quick, correct answer than who gave it.
Book a free demo and we build your first AI employee on your own script, prices and languages. Or see every plan and price.