An AI receptionist for doctors — so the phone stops interrupting OPD
In a private practice the phone rings most exactly when you're busiest — during OPD. Your assistant is registering walk-ins, and calls go unanswered. An AI receptionist picks up every call, tells patients your timings and fee, books them into a slot, and reminds them the day before — while you and your staff focus on the patients in the room.
What it handles for your practice
- Answers every patient call, several at once — no engaged tone during OPD
- Shares consultation fees, OPD timings, location and parking from your own information
- Books, reschedules and cancels appointments; confirms with a reminder call the day before
- Takes follow-up and report enquiries and passes them to your staff with the patient's details
- Speaks Telugu, Hindi, Tamil, Kannada, English and more — and switches when the patient does
- Set up not to give medical advice: questions about symptoms or emergencies go to your staff, with your emergency number
A typical patient call
Why it matters for a single-doctor practice
A solo or small practice can't staff the phone all day. Missed calls become patients who book elsewhere, and no-shows leave empty slots. An AI receptionist answers every call, fills your schedule and cuts no-shows with reminder calls — for less than the cost of an extra staff member.
Where your leads go
The moment a call ends, hot leads land where your team already works — with the summary, score and recording.
Send every lead to your CRM or sheet through RANA's webhook, or connect in minutes with Zapier or Make.
Frequently asked questions
Will it give medical advice?+
No — we set it up to handle appointments, fees, timings and logistics only. For symptoms, medicines or emergencies it tells the patient to speak to the doctor or call your emergency number, and alerts your staff.
Where are call recordings kept?+
Recordings and transcripts are stored in your RANA AI account for your team to review. See our privacy policy for how data is handled.
How quickly can we go live?+
Usually within a few days: we set up your AI employee with your script, prices, FAQs and languages, you test it by talking to it in your browser, and then we connect your number. Start with a free demo on your own script.
What does it cost?+
Plans from ₹13,999/month (1,000 minutes), billed in 30-second pulses. Starter is ₹13,999/month for 1,000 minutes and Growth ₹41,999/month for 3,500 minutes. Prices exclude GST. See the pricing page for every plan.
Will callers know they are talking to an AI?+
The agent introduces itself by the name you choose and speaks naturally, with natural pauses and interruptions. We recommend being open that it is an AI assistant — callers care far more that they got a quick, correct answer than who gave it.
Book a free demo and we build your first AI employee on your own script, prices and languages. Or see every plan and price.