AI voice agent for banking, nbfc & loans
Loan businesses run on calls: lead qualification, document follow-ups and EMI reminders. An AI voice agent handles the volume politely and consistently, in the borrower's language.
Why NBFCs, loan DSAs, microfinance and fintechs lose customers on the phone
- Thousands of reminder calls every month
- Loan leads needing eligibility checks before a DSA calls
- Document collection that drags on for weeks
Calls it answers
- Eligibility questions and required documents
- EMI amount, due date and payment options
- Branch and customer-care information
Calls it makes
- Pre-due EMI reminders (soft, polite, compliant)
- Loan-lead qualification: income, employment, amount, city
- KYC and document follow-ups
- Top-up and cross-sell offers to eligible customers
What a call sounds like
What your team gets
Promise-to-pay dates, eligibility answers and document status recorded on every call.
Every call is recorded and transcribed, and every lead is tagged hot, warm or cold with a one-line reason — visible live in Mission control and sent to WhatsApp, Slack or email.
Where your leads go
The moment a call ends, hot leads land where your team already works — with the summary, score and recording.
Send every lead to your CRM or sheet through RANA's webhook, or connect in minutes with Zapier or Make.
Frequently asked questions
Is AI debt collection allowed?+
Reminder and service calls must follow RBI's fair-practices guidance and TRAI rules — respectful language, permitted hours, no harassment. RANA is designed for polite pre-due and early reminders; recovery strategy stays with your team and compliance.
How quickly can we go live?+
Usually within a few days: we set up your AI employee with your script, prices, FAQs and languages, you test it by talking to it in your browser, and then we connect your number. Start with a free demo on your own script.
What does it cost?+
Plans from ₹13,999/month (1,000 minutes), billed in 30-second pulses. Starter is ₹13,999/month for 1,000 minutes and Growth ₹41,999/month for 3,500 minutes. Prices exclude GST. See the pricing page for every plan.
Will callers know they are talking to an AI?+
The agent introduces itself by the name you choose and speaks naturally, with natural pauses and interruptions. We recommend being open that it is an AI assistant — callers care far more that they got a quick, correct answer than who gave it.
Book a free demo and we build your first AI employee on your own script, prices and languages. Or see every plan and price.