Glossary
What is CPaaS?
Communications Platform as a Service — APIs for calls, SMS and WhatsApp.
Definition
CPaaS providers offer building blocks (numbers, calling, messaging) that developers use to build communication features into their products.
Why it matters
Great if you're building; overkill if you just want calls answered.
How RANA AI uses it
RANA is a finished product on top of this layer — you get the AI employee, not the building blocks.
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